customer service

Contact:
Store Owner: Lauren Spring
Address: 220 Reid Avenue  Port St. Joe, Florida 32456
Hours: Monday thru Saturday 10:00am-6:00pm,Eastern Time
E-mail: customerservice@thefussboutique.com
Phone: (850) 227.7555   Fax: (850) 227.7556
 
Copyright and Legal Notice:

All images and text copy on this site are protected under the Copyright Law whether it has a notice or not.  No content or images from this site may be copied for any use.

Fraud: We check all orders very carefully and do not ship orders until payment is cleared or authorized. Generally, we require all orders are shipped to the same address as that associated with the credit card. We also impose additional methods to prevent fraud with the latest technology available associated with online shopping. In addition, when you place an order your IP address, date, and time is collected. An IP address can be tracked to the computer used to place the order.

Gift certificates:
Gift certificates are available in multiple denominations, here.

International orders:  We ship within the United States.

Payment Options:  We accept Visa, Mastercard, Amex, Discover

Privacy and Security:  Your privacy is very important to us. We do not distribute your personal information to third parties for any purpose.  We appreciate your interaction with us and we are committed to protect your personal information as we would our own.
See our detailed policy here:  privacy policy.

thefussboutique.com uses industry standard SSL (Secure Socket Layer) encryption to protect data and during transmission. SSL ensures that communication, personal informationis not tampered with during transmission. SSL encrypts or scrambles any information sent from you making it virtually impossible to tamper with. The information is unreadable should anyone try to intercept it.

Returns/Refunds:  At the Fuss, we know that you want your purchases to be just perfect.  So just in case is not exactly what you'd hoped it might be, items may be returned to The Fuss within thirty days after the purchase date for a full refund or exchange.  Simply bring the item along with its original receipt back to our store.  If the item was purchased via our website, please complete the return or exchange form and send the form and the item back to the enclosed address.  Your refund will be credited back to the original method of payment.  If you paid with a gift card, a new gift card will be mailed to your billing address in the amount of the credit.  Please feel free to contact us with any additional questions.

Sales Tax:  A sales tax of 7% will be charged to all orders shipped within Florida.

Shipping:  Shipping usually occurs within 24-48hour after the order is placed and will arrive via your chosen shipping method.

Special Offers:  The Fuss will occasionally offer special promotional discounts and offers.  To take advantage of special offers, discount codes must be entered during the check-out process.  If the code is not entered, the discount will not be applied. Discounts cannot be applied after the order is placed.

Tracking your order:  You will be notified by email once your order is shipped. You may login anytime to check the status of your order,here.

The Fuss Boutique

The Fuss, 220 Reid Ave. Port St. Joe, Florida 32456
PH: 850.227.7555  Fax: 850.227.7556  Hours: Mon-Sat 10-6